Indicators Indicators

Number of users per IT Service staff member

  Indicator Users IT Service staff
2015 147,78 13.892 94
2016 150,78 13.872 92
2017 158,80 14.133 89
2018 164,44 14.635 89
2019 163,7 14.570 89

Number of users per Library staff member

  Indicator Users Library staff 
2015 163,44 13.892 85
2016 167,13 13.872 83
2017 166,27 14.133 85
2018 174,23 14.635 84
2019 167,47 14.570 87

Budget managed by the IT Service (excluding staff salaries) compared with the total budget of the University (in euros

  Indicator IT budget University budget
2015 2,80% 3.488.733 124.241.517
2016 2,65% 3.526.580 133.041.752
2017 2,76% 3.670.274 132.771.171
2018 2,57% 3.609.005 140.185.101
2019 2,40% 3.623.299 150.499.725

Budget managed by the Library (excluding staff salaries) compared with the total budget of the University (in euros)

  Indicator Library budget University budget
2015 1,05% 1.308.000 124.241.517
2016 1,04% 1.382.050 133.041.752
2017 1,06% 1.408.050 132.771.171
2018 1,09% 1.531.550 140.185.101
2019 1,04% 1.573.800 150.499.725

Expenditure on IT and audiovisual products per user

  Indicator Expenditure Users
2015 254,54 3.536.130 13.892
2016 266,20 3.692.699 13.872
2017 272,09 3.845.471 14.133
2018 217,17 3.178.329 14.635
2019 219,53 3.198.595 14.570

Expenditure on the Library’s information resources per user

  Indicator Expenditure Users
2015 94,51 1.312.936 13.892
2016 100,30 1.391.496 13.872
2017 98,14 1.387.031 14.133
2018 98,73 1.444.924 14.635
2019 99,06 1.443.367 14.570

Number of students per shared-use desktop computer

  Indicator Students Desktop computer
2015 12,10 11.923 985
2016 10,05 12.195 1.214
2017 9,52 12.447 1.307
2018 9,82 12.840 1.307
2019 11,21 12.942 1.154

Number of students per loan laptop

  Indicator Students Loan laptops
2015 96,15 11.923 124
2016 93,09 12.195 131
2017 98,00 12.447 127
2018 101,10 12.840 127
2019 101,9 12.942 127

Square metres of Library/CRAI per user

  Indicator

Square metres

 Users
2015 0,83 11.542 13.892
2016 0,83 11.542 13.872
2017 0,82 11.542 14.133
2018 0,79 11.542 14.635
2019 0,79 11.542 14.570

Students per reading point

  Indicator Students Reading point
2015 6,16 11.923 1.934
2016 6,48 12.195 1.880
2017 6,62 12.447 1.880
2018 6,85 12.840 1.875
2019 6,9 12.942 1.875

Increase in printed monographs per user

  Indicator Printed monographs per user Users
2015 0,71 9.879 13.892
2016 0,43 5.983 13.872
2017 0,85 11.995 14.133
2018 1,05 15.512 14.635
2019 0,73 10.595 14.570

Journals per researcher

  Indicator Journals Researchers
2015 9,65 30.997 3.212
2016 9,60 31.034 3.234
2017 9,52 31.175 3.274
2018 8.96 31.635 3.529
2019 9,53 32.566 3.418

Electronic monographs per user

  Indicator Electronic monographs Users
2015 2,00 27.828 13.892
2016 2,05 28.436 13.872
2017 2,23 31.596 14.133
2018 2,12 31.050 14.635
2019 2,22 32.459 14.570

Average Wi-Fi connections per day

  Indicator Annual connections 365 days
2015 53.424 19.499.763 365
2016* 12.000 4.380.000 365
2017 13.100 4.781.500 365
2018 15.241 5.562.965 365
2019 16.006 5.842.362 365

Library/CRAI visits per user

  Indicator Visits Users
2015 114,73 1.598.851 13.892
2016 114,46 1.587.836 13.872
2017 114,88 1.623.608 14.133
2018 108,82 1.592.601 14.635
2019 110,12 1.604.485 14.570

Document loans per user

  Indicator Document loans Users
2015 13,74 190.977 13.892
2016 13,16 182.597 13.872
2017 11,24 158.847 14.133
2018 9,74 142.600 14.635
2019 9,79 142.760 14.570

Library and IT website visits per user

  Indicator Website visits Usuaris
2015 74,97 1.041.500 13.892
2016 71,19 987.542 13.872
2017 60,47 854.681 14.133
2018 66,84 978.268 14.635
2019 77,03 1.122.344 14.570

Library catalogue consultations per user

  Indicador Library catalogue consultations Users
2015 117,68 1.634.937 13.892
2016 121,11 1.680.09 13.872
2017 123,71 1.748.496 14.133
2018 98,33 1.439.079 14.635
2019 78,82 1.148.444 14.570

*As of 2011 the criteria used to calculate this data have changed

Electronic articles downloaded per researcher

  Indicator Electronic articles downloaded Researchers
2015 295,99 950.736 3.212
2016 283,45 916.668 3.234
2017 284,84 932.574 3.274
2018 300,45 1.060.288 3.529
2019 255, 34 872.773 3.418

Undergraduate students who have attended IT skills training, informative talks and personalised courses

  Indicator Students who attended Students
2015 45,23% 5.393 11.923
2016 41,80% 5.097 12.195
2017 42,83% 5.345 12.477
2018 30,40% 3.904 12.840
2019 29,50% 3.818 12.942

Requests made to the IT Service per user*

  Indicator Requests made to the IT Service  Users
2015 1,74 24.219 13.892
2016 1,83 25.426 13.872
2017 1,62 22.872 14.133
2018 1,32 19.354 14.635

*As of 2019 the criteria used to calculate this data have changed. This indicator is replaced by the indicator below:

Requests made to the Library and IT Service (CAU)

  Indicator Requests made to the Library and IT Service Users
2019 1,65 24.041 14.570

Requests made to the PIE per student

  Indicator Requests made to the PIE Students
2015 5,73 68.340 11.923
2016 5,32 64.924 12.195
2017 6,18 77.124 12.477
2018 5,93 76.175 12.840
2019 5,30 68.625 12.942

Requests made to La Factoria per user

  Indicator Requests made to La Factoria Users
2015 0,59 8.234 13.982
2016 0,39 5.432 13.872
2017 0,39 5.611 14.133
2018 0,45 6.691 14.635
2019 0,73 10.673 14.570

Definition of data

  • Students: degree, master and PhD.
  • Trained students: includes students who have received training in CI2 and personalised courses.
  • Researchers: PDI, master students and PhD students.
  • Shared-use desktop computers: computers in computer rooms and the Library.
  • Requests made to La Factoría: incidents and requests dealt with through the CAU and on the telephone.
  • Requests made to the PIE: incidents and requests, like administrative procedures, dealt with through the CAU, on the telephone or in person.
  • Requests made to the IT Service: incidents and requests dealt with through the CAU (User Support Centre).
  • Journals: printed and in electronic format.
  • Users: PDI, students and PAS from Pompeu Fabra University.