Indicators Indicators

  • Number of users per IT Service staff member

      Indicator Users IT Service staff
    2015 147,78 13.892 94
    2016 150,78 13.872 92
    2017 158,80 14.133 89
    2018 164,44 14.635 89
    2019 163,7 14.570 89

    Number of users per Library staff member

      Indicator Users Library staff 
    2015 163,44 13.892 85
    2016 167,13 13.872 83
    2017 166,27 14.133 85
    2018 174,23 14.635 84
    2019 167,47 14.570 87

  • Budget managed by the IT Service (excluding staff salaries) compared with the total budget of the University (in euros

      Indicator IT budget University budget
    2015 2,80% 3.488.733 124.241.517
    2016 2,65% 3.526.580 133.041.752
    2017 2,76% 3.670.274 132.771.171
    2018 2,57% 3.609.005 140.185.101
    2019 2,40% 3.623.299 150.499.725

    Budget managed by the Library (excluding staff salaries) compared with the total budget of the University (in euros)

      Indicator Library budget University budget
    2015 1,05% 1.308.000 124.241.517
    2016 1,04% 1.382.050 133.041.752
    2017 1,06% 1.408.050 132.771.171
    2018 1,09% 1.531.550 140.185.101
    2019 1,04% 1.573.800 150.499.725

    Expenditure on IT and audiovisual products per user

      Indicator Expenditure Users
    2015 254,54 3.536.130 13.892
    2016 266,20 3.692.699 13.872
    2017 272,09 3.845.471 14.133
    2018 217,17 3.178.329 14.635
    2019 219,53 3.198.595 14.570

    Expenditure on the Library’s information resources per user

      Indicator Expenditure Users
    2015 94,51 1.312.936 13.892
    2016 100,30 1.391.496 13.872
    2017 98,14 1.387.031 14.133
    2018 98,73 1.444.924 14.635
    2019 99,06 1.443.367 14.570

  • Number of students per shared-use desktop computer

      Indicator Students Desktop computer
    2015 12,10 11.923 985
    2016 10,05 12.195 1.214
    2017 9,52 12.447 1.307
    2018 9,82 12.840 1.307
    2019 11,21 12.942 1.154

    Number of students per loan laptop

      Indicator Students Loan laptops
    2015 96,15 11.923 124
    2016 93,09 12.195 131
    2017 98,00 12.447 127
    2018 101,10 12.840 127
    2019 101,9 12.942 127

    Square metres of Library/CRAI per user

      Indicator

    Square metres

    		 Users
    2015 0,83 11.542 13.892
    2016 0,83 11.542 13.872
    2017 0,82 11.542 14.133
    2018 0,79 11.542 14.635
    2019 0,79 11.542 14.570

    Students per reading point

      Indicator Students Reading point
    2015 6,16 11.923 1.934
    2016 6,48 12.195 1.880
    2017 6,62 12.447 1.880
    2018 6,85 12.840 1.875
    2019 6,9 12.942 1.875

  • Increase in printed monographs per user

      Indicator Printed monographs per user Users
    2015 0,71 9.879 13.892
    2016 0,43 5.983 13.872
    2017 0,85 11.995 14.133
    2018 1,05 15.512 14.635
    2019 0,73 10.595 14.570

    Journals per researcher

      Indicator Journals Researchers
    2015 9,65 30.997 3.212
    2016 9,60 31.034 3.234
    2017 9,52 31.175 3.274
    2018 8.96 31.635 3.529
    2019 9,53 32.566 3.418

    Electronic monographs per user

      Indicator Electronic monographs Users
    2015 2,00 27.828 13.892
    2016 2,05 28.436 13.872
    2017 2,23 31.596 14.133
    2018 2,12 31.050 14.635
    2019 2,22 32.459 14.570

  • Average Wi-Fi connections per day

      Indicator Annual connections 365 days
    2015 53.424 19.499.763 365
    2016* 12.000 4.380.000 365
    2017 13.100 4.781.500 365
    2018 15.241 5.562.965 365
    2019 16.006 5.842.362 365

    Library/CRAI visits per user

      Indicator Visits Users
    2015 114,73 1.598.851 13.892
    2016 114,46 1.587.836 13.872
    2017 114,88 1.623.608 14.133
    2018 108,82 1.592.601 14.635
    2019 110,12 1.604.485 14.570

    Document loans per user

      Indicator Document loans Users
    2015 13,74 190.977 13.892
    2016 13,16 182.597 13.872
    2017 11,24 158.847 14.133
    2018 9,74 142.600 14.635
    2019 9,79 142.760 14.570

    Library and IT website visits per user

      Indicator Website visits Usuaris
    2015 74,97 1.041.500 13.892
    2016 71,19 987.542 13.872
    2017 60,47 854.681 14.133
    2018 66,84 978.268 14.635
    2019 77,03 1.122.344 14.570

    Library catalogue consultations per user

      Indicador Library catalogue consultations Users
    2015 117,68 1.634.937 13.892
    2016 121,11 1.680.09 13.872
    2017 123,71 1.748.496 14.133
    2018 98,33 1.439.079 14.635
    2019 78,82 1.148.444 14.570

    *As of 2011 the criteria used to calculate this data have changed

    Electronic articles downloaded per researcher

      Indicator Electronic articles downloaded Researchers
    2015 295,99 950.736 3.212
    2016 283,45 916.668 3.234
    2017 284,84 932.574 3.274
    2018 300,45 1.060.288 3.529
    2019 255, 34 872.773 3.418

    Undergraduate students who have attended IT skills training, informative talks and personalised courses

      Indicator Students who attended Students
    2015 45,23% 5.393 11.923
    2016 41,80% 5.097 12.195
    2017 42,83% 5.345 12.477
    2018 30,40% 3.904 12.840
    2019 29,50% 3.818 12.942

    Requests made to the IT Service per user*

      Indicator Requests made to the IT Service  Users
    2015 1,74 24.219 13.892
    2016 1,83 25.426 13.872
    2017 1,62 22.872 14.133
    2018 1,32 19.354 14.635

    *As of 2019 the criteria used to calculate this data have changed. This indicator is replaced by the indicator below:

    Requests made to the Library and IT Service (CAU)

      Indicator Requests made to the Library and IT Service Users
    2019 1,65 24.041 14.570

    Requests made to the PIE per student

      Indicator Requests made to the PIE Students
    2015 5,73 68.340 11.923
    2016 5,32 64.924 12.195
    2017 6,18 77.124 12.477
    2018 5,93 76.175 12.840
    2019 5,30 68.625 12.942

    Requests made to La Factoria per user

      Indicator Requests made to La Factoria Users
    2015 0,59 8.234 13.982
    2016 0,39 5.432 13.872
    2017 0,39 5.611 14.133
    2018 0,45 6.691 14.635
    2019 0,73 10.673 14.570

Definition of data

  • Students: degree, master and PhD.
  • Trained students: includes students who have received training in CI2 and personalised courses.
  • Researchers: PDI, master students and PhD students.
  • Shared-use desktop computers: computers in computer rooms and the Library.
  • Requests made to La Factoría: incidents and requests dealt with through the CAU and on the telephone.
  • Requests made to the PIE: incidents and requests, like administrative procedures, dealt with through the CAU, on the telephone or in person.
  • Requests made to the IT Service: incidents and requests dealt with through the CAU (User Support Centre).
  • Journals: printed and in electronic format.
  • Users: PDI, students and PAS from Pompeu Fabra University.