FAQs Degree Certificate
I wish to request my degree certificate, but I’ve forgotten my password. How can I recover it?
To access the application, you must indicate the number of the identity document or passport number that you provided to the University, and the password is which you used in the enrolment processs. If you don't remember it, you can click on “Forgotten your password?” and a recovery email will be sent to you.
If your email address is obsolete, please contact us at [email protected] to update it.
I have already paid the issuance fee and I have the provisional degree certificate. When will I be able to collect the actual certificate?
You will be able to collect your final degree certificate in less than a year from the date of payment.
We will notify you at the email address you provided in your application.
Certifying my degree certificate
At UPF we do not certify any documents that we do not keep. For further information: Resolution of the general manager of 1 June 2004 instructing on document certification at UPF.
In this case, the entity asking you for this will have to certify it, or you will have to contact a notary public.
Can my degree certificate be issued in English?
No. In accordance with Spanish regulations (article 18 of Real Decreto 1002/2010, de 5 de agosto), official university degrees in Catalonia are issued in Catalan and Spanish. You will have to contact a certified translator to render the corresponding translation.
Can I request the electronic degree certificate if I have not yet collected my final certificate?
No. The electronic certificate can be applied for once the student has collected the certificate printed on paper.
When can I pick up my degree certificate?
After making an appointment, you will be able come and pick it up from the Student Information Point (PIE), Jaume I building, Ciutadella campus.
If you come in person, you must bring the original of your ID card or passport. If you authorize someone else, they must provide the following documents:
- The power of attorney
- Photocopy of their ID card, NIE or passport
Check the Student Information Point opening hours.
I can’t pick up my certificate in person: what can I do?
If you can't come to pick up your certificate in person, you have several options:
- We can keep your certificate until you can come to collect in personally.
- You can authorize someone else by power of attorney. If you request issuance of power of attorney by a local notary public, it must be duly legalized and translated into Spanish for it to be valid.
- If you live abroad, you can obtain this document at the Spanish embassy nearest your home. Degree certificates cannot be sent to honorary consulates or private homes; we can only send them to the Spanish embassy or government sub-delegation nearest your home. If you are interested in this service, you must send us a scanned letter signed by you with your request indicating the exact address of the sub-delegation or embassy to which you wish us to send your certificate.
You must also make prior payment of the shipment service:
The fee: 70 euros + transfer fees (your bank will inform you of the amount)
Banc Santander (0049)
Postal address: Passeig de Gràcia, 5. 08007 Barcelona - Spain
Nº 0049 1806 99 2412053335
Swift or BIC (International bank identification code): BSCHESMM
IBAN in electronic format: ES7400491806992412053335
IBAN on paper: IBAN ES74 0049 1806 9924 1205 3335
Once the transfer has been made, you will have to send an email to [email protected] with the scanned letter and the receipt of the transfer so that we can check its completion and then proceed to prepare shipment.
Cancelling your appointment
If you have made an appointment but something has come up, you must cancel it by sending an email to [email protected].
To pick up the certificate another day, you will have to make another appointment.
Lost official degree certificate
Should you lose your certificate, we recommend you apply for the electronic certificate.
Duplicate degree certificate
To apply for a duplicate degree you will first have to pay the fee for the publication of the corresponding announcement in the BOE. After one month from the publication of the announcement, you will be able to pay the fee for the issuance of the duplicate.
That is why we recommend that you apply for the electronic certificate.