July, 2023

A. ENROLMENT PROCESS

  • Enrolment must be formalized online through Secretaria Virtual.
  • Enrolment will only be confirmed once payment of the fee for the course has been made or the test has been completed, and once Idiomes UPF has checked if the student has the required level to enrol on the chosen course.
  • Once payment has been confirmed, changes or cancellations will only be accepted in exceptional situations set out in these regulations (see the REFUND POLICY section below).
  • Payment can be made only by credit or debit card.
  • Once the group has reached the required number of students to be open, Idiomes UPF will contact all applicants to confirm the opening of the course.
  • Idiomes UPF reserves the right to cancel the course before its start if the minimum number of registered students required to open the course is not reached. You can check the minimum number of registrations required in the description section of each language.

 

B. REFUND POLICY

Idiomes UPF will only refund the full fee for the course (except for the following UPF-subsidised courses: Catalan, Catalan Landing Program, Spanish and Campus Plurilingüe) before the start of the course and only in the following situations:

  • Cancellation of a course due to enrolment not reaching the minimum number of students required by the administration.
  • Student’s withdrawal from the course before the start date.

Attention: Under no circumstances will refunds be made for level tests or certifying tests.

 

C. DISCOUNT POLICY

  • Idiomes UPF discount policy is set by the Consell Social de la Universitat Pompeu Fabra (agreements from the Comissió Econòmica del Consell Social on July 20, 2023, where Idiomes UPF tariffs and the discount plan were approved from the first quarter of the course 2023-2024).
  • Students can benefit of a 5% discount for early enrolment in all of the general courses offered (45-hour courses and Cambridge Exam Strategies), provided that enrolment is made two weeks before the onset of the course.
  • Students can apply to an additional 5% for familia nombrosa (large family), single-parent family or having a disability equal to or more than 33%. This discount can be applied to all the general courses offered (45-hour courses and Cambridge Exam Strategies) and can be added in addition to the 5% for early registration, providing enrollment is made within the specific time period.
  • In order to benefit from the 5 % discount, the student will have to present the corresponding documentation that certifies validity and access to the discount. The student will have to pay the full course fee, and once the documentation has been validated, Idiomes UPF will proceed to refund the corresponding amount using the same credit or debit card used by the student when making the registration.
  • Under no circumstances will the discount be applied before the student’s right to claim a discount has been fully verified.