The aim of Alejandro's research is to characterize website quality as a field of study, examine its evaluation methods and instruments – identifying their approaches and the factors they analyse – and formulate a model for the development of new comprehensive instruments. To do this, through a literature review, the field’s leading authors, their disciplines of origin and the sector of the websites studied were detected.

Among the results, the recognition of three main approaches stands: strategic, functional and experiential. Also, that the technique of expert analysis predominates over user studies; and that most organize the characteristics to be evaluated – for example, usability and content – into parameters and indicators.

Furthermore, based on the most cited works, two new website quality assessment instruments and a framework to create them are proposed, as part of a multipurpose model that also seeks to advance towards a shared terminological conceptualization.

This research was co-directed by Dr.Rafael Pedraza and Dr.Lluís Codina. The tribunal of this defense will be composed by Dr.Mario Pérez-Montoro (President), from the Universitat de Barcelona; Dr.Cristofol Rovira Fontanals (Secretary), from the Universitat Pompeu Fabra; and Dr.Javier Guallar Delgado (Vocal), from the Universitat de Barcelona.

The event will take place the next November 22nd, at 12:00 pm, in the Auditori Mercè Rodoreda (Campus de Ciutadella). It will also be available via streaming.