Services
UPF card
Your UPF card identifies you as a member of the University's community and entitles you to a wide range of benefits and discounts.
How to get a card
To obtain a card, you need to make an appointment.
Your card will enable you to:
- Identify yourself as a member of UPF's community in an out the University.
- Use Library/CRAI services.
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Print, photocopy and scan on multifunctional devices on campus.
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Access to sports and cultural activities organized by the SACU outside the UPF.
- Enter UPF premises that have an electronic access system.
- Identify yourself and use your electronic signature in online procedures.
- If you have an account of Banco Santander you can use the card as a wallet card.
- Enjoy the benefits and discounts in commercial services
What to do if...
- You lose your card, is damaged or stops working: make an appointment to get a new card
- You want to associate/disassociate your card to/from a Banco Santander account: contact your Banco Santander branch.
User Support Centre (CAU)
The User Support Centre (CAU) is a virtual medium via which different UPF services will respond to your queries or requests. It is accessible from the CAU and email addresses section in Campus Global, as well as from the websites of the services in question.
General Registry
The General Registry is the body to which documents addressed to UPF's academic and administrative units must be submitted, and which keeps a record of all outgoing official documentation. It encompasses both the physical and the electronic registries.
The General Registry has branches on each of UPF's campuses. Its main office is in the Mercè Building.
University life and activities
The SACU organizes activities and manages services for members of the University community.
It offers various cultural activities in the fields of music and the arts such as the Theatre Workshop, the Choir, and the Chamber Orchestra, organizes competitions and exhibitions and collaborates in cultural initiatives carried out at the University. It also organizes sports activities such as inter-university competitions in Catalonia and in Spain, leagues and tournaments, courses, theoretical sessions related to the world of sport, and establishes agreements with sports institutions in order to enjoy their facilities.
The SACU supports participation by students in the University governing bodies, organizes debating leagues, courses for students to improve their skills, collaborates with the UPF Student Council (CEUPF), and promotes activities and initiatives of the University’s various associations.
It promotes volunteering responsibility projects of its own.
The UPF Inclusion programme is responsible for attending to students with special educational needs, offering them study support resources and teaching adaptations; it also manages financial aid for students with a high degree of disability or mobility difficulties.
The SACU provides and coordinates other support services such as:
- The High Performance Athlete Support Scheme
- Support for students with special needs
- The Psychological Counselling Service (SAP)
- The Mediation Service
- Agreements with university residences
Social commitment and sustainable development
The UPF Social Commitment and Sustainable Development Programme implements the joint strategy of the actions developed around the principles of equal opportunities, cooperation, comprehensive health and sustainability currently being carried out through five thematic programmes. What do they offer?
- If you are a member of a third sector organization, you can participate in the annual call for social commitment and sustainable development projects.
- Contribute financially to the call for grants for social commitment and economic development projects through your wages or UPFund.
- Volunteer on UPF’s own programmes or those of other institutions.
- Participate in courses, seminars on topics of social interest and at the UPF Solidària Fair.
- Gender perspective teaching resources to work in the classroom
- They answer queries and handle complaints regarding gender-based violence and LGTBIphobia.
- Change of the administrative name to the felt name for trans and non binary people.
- Participate on their courses, conferences or exhibitions.
- Training and tools to deal with diversity in the classroom (PDI).
- Training and tools to improve service and communication with users (PAS)
- Offer support to and monitor students with special needs through special educational needs tutors.
- Participate in activities organized throughout the year or occasionally, such as Health Week, to promote a culture of health and wellness and improve lifestyle.
- Promote a healthier environment through awareness campaigns.
- They advise you through good practice guidelines on environmental sustainability.
- They organize seminars and conferences to inform you and train you on environmental issues.
Accommodation
UPF can offer you accommodation services and places in halls of residence. The University has two halls of residence of its own, and has signed agreements with others that prioritize its PDI.
Commercial services
Bookshop and stationer’s
There is a bookshop and stationer's (Abacus) in the Roger de Llúria Building's courtyard. In addition to books and stationery, it sells official UPF merchandise. Become an Abacus Cooperative member to qualify for discounts. Purchases can also be made online at www.abacus.coop.
Opening hours:
Monday to Friday: 09.30 a.m. to 3.00 p.m.
Closed for holidays in August
UPF Shop – official UPF merchandise
UPF's units and services can buy official UPF merchandise via the Abacus office material website (http://b2b.abacus.coop). Alternatively, it can be purchased directly from the Abacus shops on the Ciutadella Campus and in carrer Balmes. For specific and/or large volume orders, please contact the supplier directly: [email protected].
Further information: shop.upf.edu / email: [email protected]
UPF Benefit Programme
UPF has established agreements thanks to which a wide range of shops and services offer discounts or benefits for its entire community. All these special offers can be taken up through the UPF Benefit Programme portal (accessible via Campus Global). The programme encompasses various kinds of products and services (training, travel, motor vehicles, personal care, clothing, sports, IT, etc..
Cafeteria and restaurants
A bar and restaurant service is available on the Ciutadella, Poblenou and Mar Campuses. Additionally, there are vending machines from which food and hot and cold drinks can be purchased in all the University's buildings.
Horarios:
Campus de la Ciutadella
Edificio Jaume I
Cafetería, de 8.30 a 20.30 h, de lunes a viernes
Reoberta la cafetería con el servicio siguiente:
- Surtido de bocadillos: fríos, calientes y planchados
- Surtido de pastas
- Ensaladas y cremas frías
- Platos combinados preparados para llevar
- servicio de menú, de 12.30 a 15.30 h
Edificio Roger de Llúria
Reoberta la cafetería con el horari provisional de 9.00 a 16.00 h i con el servicio siguiente:
- Surtido variado de bocadillos fríos, calientes y planchados
- Surtido de pastas, fruta cortada y entera
- Bufet de Ensaladas
- servicio de menú, de 12.30 a 15.30 h:
- Menú normal, sin gluten, vegetariano (en caso de alguna intolerancia, pedir con antelación)
Campus del Poblenou
Plaça Gutenberg
De 8.30 a 14.00 h, de lunes a viernes (servicio de cafetería)
El servicio permanece cerrado hasta nuevo aviso
Roc Boronat, planta -1
Cafetería, de 7.45 a 16.00 h, de lunes a viernes
Reoberta la cafetería con el servicio siguiente:
- Surtido de bocadillos: fríos, calientes y planchados
- Surtido de pastas
- Ensaladas y cremas frías
- Platos combinados preparados per llevar
- servicio de menú, de 12.30 a 15.30 h
Campus del Mar
Cafetería, de 7.45 a 16.00 h
Reoberta la cafetería con el servicio siguiente:
- Surtido de bocadillos: fríos, calientes y planchados
- Surtido de pastas
- Ensaladas y cremas frías
- Platos combinados preparados per llevar
- servicio de menú, de 12.30 a 15.30 h
Financial services
UPF has established agreements with various banks and savings banks with a view to them offering its PAS and PDI staff a range of banking services and products on advantageous terms
Banks at campuses
There is a Banco Santander branch in the Roger de Llúria Building (next to reception).