Web Quality Index (WQI) for official tourist destination websites. Proposal for an assessment system

  • Authors
  • Fernández-Cavia, José; Rovira, Cristòfol; Díaz-Luque, Pablo; Cavaller, Víctor
  • UPF authors
  • ROVIRA FONTANALS, CRISTÒFOL; FERNANDEZ CAVIA, JOSE;
  • Type
  • Articles de recerca
  • Journal títle
  • Tourism Management Perspectives
  • Publication year
  • 2014
  • Volume
  • 9
  • Pages
  • 5-13
  • ISSN
  • 2211-9736
  • Publication State
  • Publicat
  • Abstract
  • apos;s website is effective and where it ranks in comparison to its competitors.This paper presents a hitherto unseen assessment system aimed at meeting this need. Using a host of indicators, grouped into twelve parameters, a Web Quality Index (WQI) has been specifically established for tourist destination websites which, as well as determining an overall index, makes it possible to draw comparison between parameters or spheres of analysis.The assessment system is illustrated using the result of a pilot sample of official websites from ten destinations to confirm the validity and potential of the model put forward. © 2013 Elsevier Ltd.
  • Complete citation
  • Fernández-Cavia, José; Rovira, Cristòfol; Díaz-Luque, Pablo; Cavaller, Víctor. Web Quality Index (WQI) for official tourist destination websites. Proposal for an assessment system. Tourism Management Perspectives 2014; 9( ): 5-13.
Bibliometric indicators
  • 52 times cited Scopus
  • Índex Scimago de 0.88(2014)