Universitat Pompeu Fabra
Library & IT Services

Borrowing materials at the UPF

The borrowing service offers you the possibility of borrowing documents from the Library /CRAI (Learning and Research Resources Center) of the UPF for a certain time.

This is a single service which means you can request the documents you need irrespective of the Library/CRAI site where they are located and in most cases you can collect them from and return them to at any site.

To use the service, all you need is your UPF card or other document identifying you as a user (member of the UPF community). 

See the tutorial My account: borrowing documents

Flecha Hours
Flecha How many documents and for how long
Flecha Renewals
Flecha Returning documents
Flecha Reserving documents
Flecha Track the status of the documents you have borrowed, requested and reserved
Flecha Documents excluded from loan, for short-loan only, and restricted documents
Flecha Things you can do from outside the Library/CRAI
Flecha Regulations
Flecha Queries or suggestions
Flecha How to obtain documents not located at the UPF Library/CRAI

Flecha Borrowing materials from other Catalan universities (PUC)
Flecha Interlibrary loan (materials from libraries around the world) 

 

Hours

You can borrow documents:

Flecha During opening hours at the Ciutadella Library/CRAI. Remember that after 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during the Christmas and summer vacation periods), you have to use the self-service machine for which you will need your card to have a bar code.

Flecha During opening hours until 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during the Christmas and summer vacation periods), at the Poblenou Library/CRAI and Mar University Campus Library.

You can return borrowed documents during the opening hours of the Library/CRAI. Remember that you can also carry out some activities from outside the Library/CRAI.

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How many documents and for how long

The number of documents that you can borrow at the same time varies depending on the type of user.

The latest return date will be noted on the reminder you will find with each document you borrow.

Type of user

Number of documents that can be borrowed at the same time

Loan time

Normal loans

Restricted loans


These documents must be returned to the same location they were taken out   from                                       

Documents with no borrowing limitations

Short loans

Reserve room and frequently used documents

Audiovisual documents

Undergraduate students

10

14 days

7 days

5 days





1 day

For documents at sites that do not open at weekends and public holidays, the loan period is extended the day after the weekend or holiday.


(Excluding restricted loan serials, except for lecturersrs and researchers)

 

Postgraduate students (*)


30

Administration and services staff

10

Authorized persons

6

Lecturers and researchers





60

Deposit: The lecturer determines the duration of the loan for each document, which may be up to one year.

At the end of the normal loan term (14, 7 or 5 days), if another user requests the document, it must be made available to that user. The lecturer then has 4 days to bring the document to the Library/CRAI. At the end of the loan term for this second user, the document is returned to the lecturer, if he or she has so requested.

(*) In the case of Interuniversity master's degrees, students are considered to be users of the university where they are registered. Accordingly:

- If registered at the UPF, they are deemed users of the UPF and are subject to borrowing conditions established for UPF postgraduate students.

- If registered at another university, they are deemed users of that other university and at the UPF they are considered to be external. In this case they can use the PUC service (Consortium borrowing agreement betwen the institution members  of the Consorci de Biblioteques Universitàries de Catalunya (CBUC)).

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Renewals

Loans can be renewed up to four times if they have not been requested by another user.

Requests Description

En el mostrador
At the counter

Flecha Go the borrowing counter of any Library/CRAI site.

Flecha Opening hours are from Monday to Sunday (except for the Library of the Mar University Campus which is open from Monday to Friday), from opening time until 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during the Christmas and summer vacation periods).

Electrónicas
Electronic

 

You have two possibilities:

Flecha  Using the catalog: select the My Account option, introduce your details, go to the section Items checked out, select those you wish to renew and click on the appropriate icon: Renew all or Renew selected (you can renew loans of documents that are not yet due for return, that have not been reserved by another user or that have not exceeded the permitted number of renewals)

Flecha Using the User Support Centre (CAU).

Por teléfono
By phone

Flecha Call the following numbers:

Fletxeta Ciutadella Library/CRAI: 93 542 16 14
Fletxeta Poblenou Library/CRAI: 93 542 23 52
Fletxeta Mar University Campus Library: 93 316 35 35

Flecha Hours are from Monday to Sunday (except the Mar University Campus Library, which is open from Monday to Friday) from opening time to 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during Christmas and summer vacation periods).

 

Once you have had four renewals, if you still want to borrow the document and it has not been reserved by another user, you can formalize a new loan. In this case, you have to go to the lending counter with the document and your UPF card or other identification document.

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Returning documents

Documents can be returns using the returns box located at the different sites, during opening hours of the Library/CRAI, or at the counter, until 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during Christmas and summer vacation periods).

Remember that the latest return date is shown on the reminder provided with each document that you borrow. You can also check this date using the catalog: choose the My Account option, introduce your details and go to the section showing the documents you have borrowed. 

 

As users of this service, you have the obligation to return the documents at the end of the loan term, unless a renewal has been authorized. If you do not comply, you will be unable to borrow any other document while the first document is overdue.

Furthermore, once the overdue document is returned, you will be the borrowing service will be suspended for you for the number of days indicated below: 
Fletxeta Normal loan: 4 days per document and day overdue

Fletxeta Restricted loan: 7 days per document and day overdue

The days of suspension are applied in calendar days.

If the borrowing service has been suspended in your case because you have returned documents late, you can check how long the suspension applies by using the catalog, My Account.

If the documents are not returned because they have been lost or stolen, or are returned in bad condition, you will have to replace them with other copies of the same edition. In the case of out-of-print documents, you will have to replace them with copies with similar characteristics. Until you do so, you may not borrow any other documents. 

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Reserving document

If you would like to borrow a document that another user has borrowed, you can reserve it, so that you can have it once the other user has returned it.

To do so, from the catalog you have to select the Copies button of the document you are interested in, click on the Reserve icon that appears at the top of the screen and introduce your UPF Card Number and the password to confirm your reservation.

You can reserve the document if:

Bullet Point there is only one copy and it has been taken out
Bullet Point if there are several copies and none of them is available

The Library/CRAI will keep the documents you have reserved for three days after the other user has returned the document.

You can reserve documents from the catalog  that are provided to another user as well as documents that are available.

Note that the documents had been available the next day you have made your reservation, while the documents provided to the other user you would have when it returns.

How to reserve:

  1. The documents show can be booked on "Request" to the left of the results list or at the top of the screen copy.
  2. By selecting "Request"  will be prompted to log in to My Account  (Campus Global code and password or Library/CRAI code and password).
  3. On the next screen, select the library site you want to collect the documents and, optionally, the latest date to which interest you have booked the document. The sites of the library where you can collect the documents are: Ciutadella, Poblenou, Mar and IDEC (only for IDEC students and staff. Click "Submit"
  4. Then select the desired item and click on "Request Selected Item" link at the bottom of the screen.
  5. If you can't book the document, a message appears informing you about it. If the request was successful, a confirmation message will appear telling you the pick of his chosen.
  6. In my mind you will see a link with the number of bookings requested. Follow the link for a list of items you have reserved. From this screen you can change your document collection, provided that the request has not been served yet. To do this, select the desired location from the dropdown menu and then press the "Update List".
  7. To cancel a reservation, select it by checking the corresponding squares in the column "Cancel" and then press the "Update list". If you want to cancel all reservations, click on "Cancel All".


Once the document is ready for pick up you will receive an email that will inform you. From this date you will have four days to pick up the loan14 days documents, and three days for the rest of loan documents.

As an exception, the documents located on GEPA - Dipòsit must be requested through interlibrary loan form, incorporating your personal information and documents requested. Before orderingthrough interlibrary loan service, make sure no other copies are available in the UPF or in CCUC (Union Catalogue of the Universities of Catalonia), and where appropriate request these copies as the first choice.

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Track the status of the documents you have borrowed, requested and reserved

If you wish, you can track the status of the items you have borrowed, reserved or requested from other sites. From the catalog you have to choose the option My Account. Open the Items checked out screen or Requests / reservations. The information you will obtain is as follows:

Flecha Documents you have reserved or requested:

Available This document has been requested from another site and has not yet been delivered.
Due [date] The document has been borrowed by another user. If there is more than one reservation, it shows how many and your position on the waiting list.
Claimed The document has been borrowed "on deposit" and has been claimed.
In transit The document is in transit towards the site of collection indicated in the reservation or request.
Ready [date] The document is available for you at the site indicated. The deadline for you to collect it is indicated.

 

Flecha Documents you have borrowed:

Due [date]
Shows the date you have to return the document.
Due [date] + reserve
Shows the date you have to return the document and whether it has been reserved by other users.

The number of times the loan has been renewed is also shown. 

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Documents excluded from loan, for short-loan only, and restricted documents

The following documents are excluded from loan:

Fletxeta  Antique, rare and precious documents.

Fletxeta  Unpublished theses, dissertations and final projects unless the author's permission has been obtained.

Fletxeta  Documents of the INPUT archive.

Fletxeta Other documents that have to be excluded from the borrowing service.

Documents for short loan include:

Fletxeta  Documents included in the reserve room.

Fletxeta Audiovisual documents.

Fletxeta  Other documents that have to have very short-term loan terms.

>The documents that may be borrowed on a restricted loan are:

Fletxeta Reference works (encyclopaedias, dictionaries, catalogs, bibliographies, atlases and similar works).

Fletxeta Serial publications (restricted to teaching and research staff).

Fletxeta Frequently consulted documents of which the Library/CRAI only has one copy.

Fletxeta  Some of the copies of the reserve room.

 

These documents are included in the catalog shown as Restricted and have a red strip on the back.

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Things you can do from outside the Library/CRAI

At any time of day using the catalog you can:

For any queries or suggestions about borrowing:

Consultas Descripción

En el mostrador
At the counter

Flecha Go the borrowing counter of any Library/CRAI site.

Flecha Opening hours are from Monday to Sunday (except for the Library of the Mar University Campus which is open from Monday to Friday), from opening time until 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during the Christmas and summer vacation periods).

Electrónicas
Electronic

Fletxeta Using the User Support Centre (CAU).

Por teléfono
By phone

Flecha Call the following numbers:

Fletxeta Ciutadella Library/CRAI: 93 542 17 09
Fletxeta Poblenou Library/CRAI: 93 542 22 29
Fletxeta Mar University Campus Library: 93 316 35 35

Flecha Hours are from Monday to Sunday (except the Mar University Campus Library, which is open from Monday to Friday) from opening time to 9.00 p.m. (8.00 p.m. from Monday to Friday except public holidays during Christmas and summer vacation periods).

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Regulations

 

The borrowing service is regulated in the Document borrowing service regulations of the UPF Library/CRAI (in catalan) approved by a Resolution of the Board of Governors dated 15 July 2009.

 

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Last updated 27-04-2012
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